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SET YOUR VEHICLE
FREE SHIPPING ON ORDERS OVER $70 in the contiguous US lower 48 states
TALK TO A PARTS EXPERT
SPECIALS!
If you find a lower price for the same product in any competitor’s current catalog, advertisement, or e-commerce site we will gladly beat that price by 5% if we have the product in stock and is done prior to placing your order with Northridge4x4. This allows you to shop with the flexibility knowing that you are always getting the lowest possible price.
- Must contact prior to ordering.
- Our price guarantee policy applies only to advertised prices in advertisements or internet stores, advertisements, or internet stores that are authorized distributors of the product(s).
- The product(s) cannot be clearance, refurbished or overstock, eBay purchases do not apply.
- The price match is only valid on the actual product and does not include any shipping promos.
- This policy does not apply to typographical errors or a competitor's price that results from another price match.
- We reserve the right not to price match any offer.
Fill out the information below to submit your price match:
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Privacy Policy
INFORMATION COLLECTION AND USE
Northridge4x4.com is the sole owner of consumer information collected through this website. We do not and will not sell or rent this information to any outside parties under any circumstances. We collect information from you, our customers, solely to process orders and provide you with pertinent information such as order confirmations and order status updates. Information collected on our Site includes but is not limited to your name, email address, billing and shipping addresses, telephone number(s), and payment information such as your credit card number.
ACCOUNT REGISTRATION
To better process orders placed through this website, we ask that you complete a short registration form during checkout. During the registration process, you will be required to submit your name, email address, street address, and telephone number. We use this contact information to provide important Northridge4x4.com services, including automated order updates sent via email. We may also use this information to contact you if we have any problems processing your order. Before the registration process is complete, you will be asked to submit a password of your choice for future access to your account settings and history. To ensure your account information remains confidential, do not share your username or password with anyone. If you forget your password and would like to have it emailed to you, you may use the "Forgot Password" feature located on our login page. If you forget both your username and your password, please contact our Customer Service Department for assistance.
ORDER PAYMENT
In addition to the information provided during the registration process, you will be asked to provide certain financial information, such as your credit card number and expiration date, before we can finalize your order. This information is collected for payment purposes only. To gain proper authorization and transaction approval, we must submit your personal and financial information to our merchant bank. This process is carefully protected by an enhanced security system to ensure the safety of your information. We do not share your personal or financial information with any third parties, except those specified in the Information Sharing section below.
WEBSITE COOKIES
A cookie is a small text file placed on your hard drive to store information. Northridge4x4.com customizes certain page content based on your browser type and other information provided by our cookies. We will not share any personally identifiable information provided by a cookie with any third party; we will, however, link data stored in the cookie to the personally identifiable information you submitted through our Site. This allows us to personalize your shopping experience and discern user preferences. The Northridge4x4.com Shopping Cart feature also uses cookie technology to save account registration information and to retain your order history for future account access. If you choose to disable cookie functionality, you may still browse our store; however, you will be unable to use the Shopping Cart, and thus Northridge4x4.com will be unable to accept your online order.
LOG FILES
We use computer IP addresses to administer the Site, track user movement, analyze trends, and gather broad demographic information for aggregate use. We do not link any IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
EXTERNAL LINKS
Northridge4x4.com contains links to other sites that are not monitored by or protected under our Privacy Policy.Northridge4x4.com is not responsible for the privacy practices of external sites, and we encourage users leaving our Site to read the privacy statements of every website that collects personally identifiable information.
PROMOTIONAL MATERIAL
To honor the privacy of our users, promotional communications from Northridge4x4.com are only sent to those customers who wish us to do so. If you would like to change the email address where such information is sent, you may update your preferences by following the website link embedded in any promotional email. You may also choose to add a secondary email address by signing up for our mailing list using that address. If you no longer wish to receive any electronic news updates or special offer notices from Northridge4x4.com, you may opt-out using the link at the bottom of any promotional email. Customers who have chosen to opt-out of receiving promotional material will still receive order confirmations and order status updates via email.
CUSTOMER REVIEWS
The Customer Review section of Northridge4x4.com was created for the purpose of sharing positive experiences and providing useful product feedback. The posted reviews are not edited or altered by Northridge4x4.com in any way, but their content is moderated to ensure accuracy and appropriateness. Northridge4x4.com reserves the right to post or remove any review at its discretion. By posting your comment(s) and/or review(s) (collectively, "Customer Review") on our Site, you give us permission to reprint or use the Customer Review in connection with our business and agree to the following conditions: (1) The Customer Review will be reprinted and/or used solely at our discretion and does not involve compensation; (2) We may use the Customer Review with or without any pseudo (pen) name credit; (3) Our right to use the Customer Review is perpetual and may be assigned by us; (4) We may use the Customer Review locally, nationally, or globally and such use may be made in any media, information, or communication platform (including Internet advertising) currently in use or later developed; and (5) You (not someone else) composed and posted the Customer Review. Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Customer Review.
USE BY MINORS
Northridge4x4.com is committed to protecting the welfare and privacy of children and minors. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. We do not sell products for purchase by children, and youth-oriented products are sold for purchase by adults only. Youth under the age of 18 may only use Northridge4x4.com in the presence of a consenting parent or guardian.
CONDITION OF USE
By visiting or purchasing from Northridge4x4.com, you agree to abide by our terms and conditions, including those set forth in this privacy statement. Any revisions to our Privacy Policy will be posted on this page and any other page we deem necessary to inform our users of any changes in the type of information we collect, how we use that information, and under what circumstances, if any, we may disclose it. We reserve the right to modify this Privacy Policy at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made. If you have any questions about our privacy practices that have not been addressed in this Privacy Policy, please contact our Customer Service Department for assistance.
- OUR ADDRESS:
- Northridge4x4.com
- 7976 Rubicon Trail Pl NW
- Silverdale, WAS 98383
The Privacy Policy contained herein became effective as of April 1, 2016.
Thank you for taking the time to submit your application. Please allow 1-3 business days to allow for processing. We will be in contact with you shortly.
- Any extension of credit by Northridge4x4 L.L.C. shall be made solely upon the terms, conditions and policies contained herein or published by Northridge4x4 L.L.C. from time to time. Northridge4x4 L.L.C. reserves the right, in its sole discretion, to refuse to extend credit at any time or not to honor any order prior to delivery thereof.
- The undersigned agrees to pay any and all invoices from Northridge4x4 L.L.C., its successors and assigns, according to the respective terms of sale of each such invoice.
- At the time of sign-up, the undersigned agrees to provide Northridge4x4 L.L.C. with a valid credit card that will be used to charge all goods and services purchased by their company. This is an open authorization and amounts will vary per transaction.
- In the event that any invoice or other debt is not paid in accordance with the terms of the invoice, an interest charge equal to 1.25% per month (15% per annum) will be applied to the past-due amount. In addition, the undersigned agrees to pay all collection costs and expenses, including reasonable attorney's fees, incurred by Northridge4x4 L.L.C. All payments received by Northridge4x4 L.L.C. on past-due accounts shall be first applied to interest, collection costs and expenses, and then to reduce any outstanding balance due.
- In the event a credit or debit card is used to pay an outstanding balance due Northridge4x4 L.L.C., a 3% processing fee will be charged to the amount of the payment. This does not apply to purchases made with a credit card or debit card at the time of sale.
- Many of the manufacturers represented by Northridge4x4 L.L.C. have a Minimum Advertised Price policy often referred to as MAP. Northridge4x4 L.L.C. supports such policies to the extent permitted by state and federal law.
- Terms and credit are available upon completion of a separate credit application that can be requested from your Northridge sales representative.
- In the US there are restructions on where Byrna Launchers, Max projectiles, and Pepper projectiles can be carried or used. Each customer is responsiblbe for checking the law in his or her own state. Must be 18 years or older to purchase.
- Northridge4x4 L.L.C. is not liable for any lost or stolen packages. Shipping to apartment buildings are at your own risk.
Northridge4x4 and Affirm
Convenient, Safe and Simple
Northridge4x4 and Affirm have partnered up to offer quick loan decisioning - without a catch. There are no gimmicks, like deferred interest or hidden fees, so the total you see at Affirm checkout is always what you'll actually pay.
Affirm offers decisions within seconds for easy online shopping.
QUICK AND EASY
Your Affirm account is created using your name, email, mobile phone number, birthday, and last 4 digits of SSN. This combination helps Affirm verify and protect your identity.
CHOOSE 3, 6, 12, 18, 24 OR 36 MONTHLY PAYMENTS
Affirm designed its loans to offer you flexibility and control over your budget. For example, pay $88/ month for a $1000 purchase over 12 months at 10% APR. A down payment may be required. Affirm offers rates from as low as 0% APR based on your credit. Actual rates will be shown at checkout.
REAL PEOPLE, REAL SUPPORT
Affirm has a dedicated team, ready to answer your questions and help out however they can.
HOW DOES IT WORK?
FREQUENTLY ASKED QUESTIONS
WHAT INFORMATION DOES AFFIRM REQUIRE?
Your Affirm account is created using your name, email, mobile phone number, birthday, and last 4 digits of your SSN. This combination helps Affirm verify and protect your entity.
HOW DO I PAY MY BILLS?
You can pay your Affirm bills online at www.affirm.com/pay. They accept payment by debit card, bank transfer, and check.
DOES AFFIRM PERFORM A CREDIT CHECK?
Yes, when you first create an Affirm account, Affirm performs a 'soft' credit check to help verify your identity and determine your eligibility for financing. This 'soft' credit check will not affect your credit score.
WHY WAS I PROMPTED TO PAY A DOWN PAYMENT WITH A DEBIT CARD?
Affirm tries hard to approve every purchase but sometimes can't approve the full amount. When this happens, Affirm provides a debit card down payment option so that you may still complete your purchase right away.
WHY WAS I PROMPTED FOR A CHECKING ACCOUNT?
Affirm sometimes requires additional information to consider a credit application. Such information may include an active checking account, which helps Affirm verify your identity and your ability to repay the requested loan. If they prompt you for this information but you are unable to provide it, Affirm will be unable to approve your credit application. Your rate (e.g 0% or 10-36% APR) will be based on credit, and is subject to eligibility check. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.
Affirm's Lending Partner Disclosure
Your rate (e.g 0% or 10-36% APR) will be based on credit, and is subject to eligibility check. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.
Northridge 4x4's Price Match Guarantee
We guarantee that we have the best-advertised price (after shipping) anywhere on the internet.
Look, we get it. You want the best deal possible to maximize your hard-earned dollars. If you happen to wander onto somebody else's site and see a better price than our already kick-ass deals, let us have a chance at charming you with our stellar customer service and price matching, winning your business. Just give us a call or email, provide us a link, and we'll handle the rest. It's that easy!
P.S. We forgive you for looking at other sites. 😉
Call us at (866) 601-5340 or email sales@northridge4x4.com
Browse our selection of parts and accessories and find the right part for your Jeep.
Not eligible for ebay, amazon or private sales. Shipping within the US, lower 48. Cannot be combined with any other offers or discounts.
Free shipping is available within the lower 48 states for orders totaling over $70. Simply select the free shipping option during checkout. Even though expedited shipping is not free we will still discount the free shipping option from the expedited shipping cost for you. This offer excludes shipments going to Alaska, Hawaii.
Visit / Contact Northridge 4x4
NORTHRIDGE4X4® CANADA
(403) 783-0878
EMAIL/CHAT
M-F 8AM-6PM MDT
*International Customers please email internationalsales@northridge4x4.com
*Wholesale Customers email wholesale@northridge4x4.com
Visit / Contact Northridge4x4
NORTHRIDGE4X4® WASHINGTON
7976 Rubicon Trail Pl NW
Silverdale, WA 98383
(360) 340-0282
Get Directions
PHONE/CHAT
M-F 8AM-5PM PST
RETAIL/IN PERSON
M-F 8AM-5PM PST
Visit / Contact Northridge 4x4
NORTHRIDGE4X4® CANADA
(403) 783-0878
EMAIL/CHAT
M-F 8AM-6PM MDT
*International Customers please email internationalsales@northridge4x4.com
*Wholesale Customers email wholesale@northridge4x4.com
Visit / Contact Northridge4x4
NORTHRIDGE4X4® WASHINGTON
7976 Rubicon Trail Pl NW
Silverdale, WA 98383
(360) 340-0282
Get Directions
PHONE/CHAT
M-F 8AM-5PM PST
RETAIL/IN PERSON
M-F 8AM-5PM PST
Two sizes!?! WHAAAAAAAT!!?!?!
Because you loved it the first time, we are doing it again! We're RANDOMLY adding chocolate bars to RANDOM packages that ship out. Now we know what you’re thinking, bonus chocolate? No way! Yes way. But wait, there’s more! We’ve RANDOMLY hidden Golden Tickets in the candy bars that are good for some pretty sweet prizes. If you find one, give us a call, let us know the special number on the ticket and BOOM, Winning!
Rember this guy? :) It's golden ticket winner Josh!
Just like last time, the top prize will be a trip to Moab with us. Wait, did we say TRIP TO MOAB? You damn right we did! If you’re the lucky person who finds the Moab Golden Ticket, you and one guest get to hang with us the whole week next year during Easter Jeep Safari 2019 in beautiful Moab, UT! Yeah, it’s kind of a big deal, Just ask Josh. All you have to do is get yourself and your rig there, we’ll take care of the rest.
(ticket sample)
So get those orders in and happy hunting! If you find a Golden Ticket, just call the number on the front and we'll walk you through the rest. Also, we'd like to thank the following manufacturers for supporting us with this crazy idea. You guys rock!
*Moab Trip does not include transportation to Moab. Winner is responsible for getting to Moab, UT themselves. Northridge will provide housing, food and fuel costs during Easter Jeep Safari 2019 for the week. Parts prizes do not include installation. If you're outside of the U.S. lower 48, extra shipping may be applied. We'll do our best to make sure your candy bar makes it to you in one piece but once it leaves our warehouse, it's out of our hands. Don't worry though. The chocolate will still taste good if it's broken or slightly melted. ;)
Website Terms of Use
These Terms of Use are effective as of April 2015 and are between you and Northridge4x4.com and its corporate affiliates (“the Company”), for the use of the www.Northridge4x4.com website (“the “Website”). The terms and conditions set forth in this Agreement constitute the entire agreement between the Company, by and on behalf of its subsidiaries and affiliates, and users of the Website. The Company will not be bound by any additional or different terms on order forms or other documents that are inconsistent with these terms. By using the Website, you signify that you have read, understand and agree to be bound by these Terms of Use (“Terms of Use” or “Agreement”). We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without further notice. If we do this, we will post the changes to these Terms of Use on this page and will indicate at the bottom of this page the Terms of Use's effective date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms of Use. If you do not agree to abide by these or any future Terms of Use, please do not use or access the Website. It is your responsibility to regularly review these Terms of Use.
Legal Disclaimer
We make no claims as to emission performance for street or highway use. Some equipment is not sold for street use in any state or country where state or federal regulations prohibit its use. Some items listed in the online catalog are intended for off road use only. Federal regulations and some state laws prohibit the removal, modification, or rendering inoperable of any device or design element that affects vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to fines or penalties; we highly recommend you check local and federal laws for compliance regulations prior to purchasing said parts. Please be aware that installation of performance products may void a manufacturer's warranty coverage, if any, on your vehicle, and that vehicles modified by the use of performance parts may no longer lawfully be used on public highways. Dealers, installers, and end-users assume all costs and risks associated with the purchase and installation of these items. The majority of products sold through our website are designed for U.S. vehicle fitment only, and many are restricted based on make and model year; it is the consumer's responsibility to ensure the products being purchased are compatible with the intended vehicle make, model, year, and current performance application. As most aftermarket products are engineered for compatibility with OEM components, the consumer also assumes all responsibility and risk associated with any potential conflicts or problems that may arise from the use of multiple aftermarket products.
PRICING
All pricing is subject to change without prior notice. We reserve the right to adjust the price of any product sold through the Website at any time in our sole discretion. In the event that a product is listed on the Website at an incorrect price due to a typographical error or error in pricing information received from our suppliers, the Company shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, the Company shall issue a credit to your credit card account in the amount of the incorrect price.
Intellectual Property
All content on the Website, including but not limited to text, images, icons, graphics, artwork, photographs, trademarks, logos, sounds, music, videos, interfaces, computer codes, and domain names (collectively designated as "Content"), and selection, arrangement, organization, coordination, expression, look and feel, and design of such Content, contained on this Site is owned, controlled or licensed by or to Northridge4x4 L.L.C. or a third party, and is protected by copyright, patent, trade dress and trademark laws, and various other intellectual property rights and unfair competition laws. All intellectual property associated with such Content, and the rights to said property and Content, belong to and shall remain the sole property of Northridge4x4 L.L.C. and its licensors, and may not be used in connection with any product or service that does not belong to Northridge4x4.com. You may not modify, copy, distribute, frame, reproduce, republish, display, post, transmit or sell in any form or by any means, in whole or in part, the Content without the Company’s prior written permission. You may not republish the Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation.
Intellectual Property
All content on the Website, including but not limited to text, images, icons, graphics, artwork, photographs, trademarks, logos, sounds, music, videos, interfaces, computer codes, and domain names (collectively designated as "Content"), and selection, arrangement, organization, coordination, expression, look and feel, and design of such Content, contained on this Site is owned, controlled or licensed by or to Northridge4x4 L.L.C. or a third party, and is protected by copyright, patent, trade dress and trademark laws, and various other intellectual property rights and unfair competition laws. All intellectual property associated with such Content, and the rights to said property and Content, belong to and shall remain the sole property of Northridge4x4 L.L.C. and its licensors, and may not be used in connection with any product or service that does not belong to Northridge4x4.com. You may not modify, copy, distribute, frame, reproduce, republish, display, post, transmit or sell in any form or by any means, in whole or in part, the Content without the Company’s prior written permission. You may not republish the Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation.
All trademarks, logos, trade dress and service marks on the Website are trademarks of the Company or third parties and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company.
Copyright Notice
All Site Content is protected by Copyright © 2001-2017 Northridge4x4 L.L.C. All rights reserved.
Copyright Infringement
We respect the rights of all copyright holders and in this regard, we have adopted and implemented a policy that provides for the deletion in appropriate circumstances of content that infringes the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; a description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; a description of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; your address, telephone number, and email address; a written statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Our Copyright Agent for notice of claims of copyright infringement can be reached as follows: Northridge4x4.com, 7976 Rubicon Trail PI NW Silverdale, WA 98383, Attn: Copyright Agent. We will remove the infringing posting(s), subject to the procedures outlined in the Digital Millennium Copyright Act (DMCA).
Communications On Internet; Events Beyond Our Control
Use of the Website and the products sold thereon is at your sole risk and neither the Company nor any of its affiliates, suppliers, employees or agents warrant that the Website will be uninterrupted, timely, accurate, complete or error-free or that errors, if any, will be corrected. Other than as required under applicable consumer protection laws, under no circumstance will the Company be liable for any damages of any kind arising from the use of this Website or the products sold thereon. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Website.
While the Company has endeavored to create a secure and reliable Website, the Company and its affiliates are not responsible for the security of information transmitted via the Internet, the accuracy of the information contained on the Website, or for the consequences of any reliance on such information. You must make your own determination as to these matters. The Company is not responsible for failure to receive an order or technical problems that may hinder the efficacy of an order. The Company and its affiliates shall not be liable for damages as a result of any delay or other failure of performance due to causes beyond its reasonable control including, without limitation, acts of God, acts of customer or any of its representatives, acts of military or civil authorities, fire or other casualty, strikes, lockouts, weather, epidemic, war, riot, terrorism, telecommunications interruptions or computer viruses. The Website may be temporarily unavailable from time to time for maintenance or other reasons.
Warranties and Disclaimers
YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE IS AT YOUR SOLE RISK. ALL INFORMATION APPEARING ON THE WEBSITE IS PROVIDED "AS IS, AS AVAILABLE" AND WITHOUT WARRANTIES OF ANY KIND WITH RESPECT TO ITS CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. THE COMPANY DOES NOT WARRANT THAT OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR FREE FROM ERRORS, THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
While the Company has endeavored to create a secure and reliable Website, the Company and its affiliates are not responsible for the security of information transmitted via the Internet, the accuracy of the information contained on the Website, or for the consequences of any reliance on such information. You must make your own determination as to these matters. The Company is not responsible for failure to receive an order or technical problems that may hinder the efficacy of an order. The Company and its affiliates shall not be liable for damages as a result of any delay or other failure of performance due to causes beyond its reasonable control including, without limitation, acts of God, acts of customer or any of its representatives, acts of military or civil authorities, fire or other casualty, strikes, lockouts, weather, epidemic, war, riot, terrorism, telecommunications interruptions or computer viruses. The Website may be temporarily unavailable from time to time for maintenance or other reasons.
Some jurisdictions do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you.
The terms of this section shall survive any termination of these Terms of Use.
Applicable Law
This Agreement shall be governed and constructed in accordance with the laws of the State of Utah, without regard to conflicts of law provisions. Sole and exclusive jurisdiction for any action or proceeding arising out of or related to this Agreement shall be an appropriate state or federal court located in Utah.
Any cause of action you may have with respect to your use of this Website must be commenced within one year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect.
Assignment
The Company may assign this Agreement at any time to a subsidiary or parent company or to a successor to its business as part of a merger or sale of substantially all of its assets. You may not assign or transfer this Agreement. If any provision of this Agreement is held to be unenforceable for any reason, the remaining provisions will be unaffected and remain in full force and effect.
Conditions of Use
By visiting or purchasing from Northridge4x4.com, you agree to abide by our terms and conditions, including those set forth in these Terms of Use. Any revisions to these Terms of Use will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify these Terms of Use at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.
Mobile Terms & Conditions
Northridge 4x4 (NR4x4) offers its customers mobile alerts regarding Promotions and Giveaways by SMS message (the "Service") on 58745. By participating in the Service, you are agreeing to these Terms and to the PRIVACY POLICY
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Northridge 4x4 (NR4x4) reserves the right to stop offering the Service at any time with or without notice.
By opting into the Service, you:
- Authorize Northridge 4x4 (NR4x4) to use auto dialer or non-auto dialed technology to send recurring text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
- Acknowledge that you do not have to agree to receive messages as a condition of purchase.
- Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
- Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please email customerservice@northridge4x4.com. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.
Content You May Receive
Once you affirm your choice to opt-in to the Service on 58745, your message frequency may vary. You may receive alerts about:
- Sale promotions
- Event information
- Product launch announcements
- Cart reminders
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.
Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Northridge 4x4 (NR4x4) may add or remove any wireless carrier from the Service at any time without notice. Northridge 4x4 (NR4x4) and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Northridge 4x4 (NR4x4), text the word STOP to 58745 any time or reply STOP to any of the text messages you have received from Northridge 4x4 (NR4x4). For Services operated through a different number, text STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the text message program to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You acknowledge that the text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Northridge 4x4 (NR4x4) and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Northridge 4x4 (NR4x4) through any other programs you have joined until you separately unsubscribe from those programs. These Terms still will apply if you withdraw the consent mentioned above or opt out of the Service.
Questions
You can text HELP for help at any time. This will provide you a link to the terms and conditions along with a phone number to call for assistance. You can also contact us at customerservice@northridge4x4.com.
Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.
Last Updated May 20, 2021
Website Terms of Use
These Terms of Use are effective as of April 2015 and are between you and Northridge4x4.com and its corporate affiliates (“the Company”), for the use of the www.Northridge4x4.com website (“the “Website”). The terms and conditions set forth in this Agreement constitute the entire agreement between the Company, by and on behalf of its subsidiaries and affiliates, and users of the Website. The Company will not be bound by any additional or different terms on order forms or other documents that are inconsistent with these terms. By using the Website, you signify that you have read, understand and agree to be bound by these Terms of Use (“Terms of Use” or “Agreement”). We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without further notice. If we do this, we will post the changes to these Terms of Use on this page and will indicate at the bottom of this page the Terms of Use's effective date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms of Use. If you do not agree to abide by these or any future Terms of Use, please do not use or access the Website. It is your responsibility to regularly review these Terms of Use.
Legal Disclaimer
We make no claims as to emission performance for street or highway use. Some equipment is not sold for street use in any state or country where state or federal regulations prohibit its use. Some items listed in the online catalog are intended for off road use only. Federal regulations and some state laws prohibit the removal, modification, or rendering inoperable of any device or design element that affects vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to fines or penalties; we highly recommend you check local and federal laws for compliance regulations prior to purchasing said parts. Please be aware that installation of performance products may void a manufacturer's warranty coverage, if any, on your vehicle, and that vehicles modified by the use of performance parts may no longer lawfully be used on public highways. Dealers, installers, and end-users assume all costs and risks associated with the purchase and installation of these items. The majority of products sold through our website are designed for U.S. vehicle fitment only, and many are restricted based on make and model year; it is the consumer's responsibility to ensure the products being purchased are compatible with the intended vehicle make, model, year, and current performance application. As most aftermarket products are engineered for compatibility with OEM components, the consumer also assumes all responsibility and risk associated with any potential conflicts or problems that may arise from the use of multiple aftermarket products.
PRICING
All pricing is subject to change without prior notice. We reserve the right to adjust the price of any product sold through the Website at any time in our sole discretion. In the event that a product is listed on the Website at an incorrect price due to a typographical error or error in pricing information received from our suppliers, the Company shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, the Company shall issue a credit to your credit card account in the amount of the incorrect price.
Intellectual Property
All content on the Website, including but not limited to text, images, icons, graphics, artwork, photographs, trademarks, logos, sounds, music, videos, interfaces, computer codes, and domain names (collectively designated as "Content"), and selection, arrangement, organization, coordination, expression, look and feel, and design of such Content, contained on this Site is owned, controlled or licensed by or to Northridge4x4 L.L.C. or a third party, and is protected by copyright, patent, trade dress and trademark laws, and various other intellectual property rights and unfair competition laws. All intellectual property associated with such Content, and the rights to said property and Content, belong to and shall remain the sole property of Northridge4x4 L.L.C. and its licensors, and may not be used in connection with any product or service that does not belong to Northridge4x4.com. You may not modify, copy, distribute, frame, reproduce, republish, display, post, transmit or sell in any form or by any means, in whole or in part, the Content without the Company’s prior written permission. You may not republish the Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation.
Intellectual Property
All content on the Website, including but not limited to text, images, icons, graphics, artwork, photographs, trademarks, logos, sounds, music, videos, interfaces, computer codes, and domain names (collectively designated as "Content"), and selection, arrangement, organization, coordination, expression, look and feel, and design of such Content, contained on this Site is owned, controlled or licensed by or to Northridge4x4 L.L.C. or a third party, and is protected by copyright, patent, trade dress and trademark laws, and various other intellectual property rights and unfair competition laws. All intellectual property associated with such Content, and the rights to said property and Content, belong to and shall remain the sole property of Northridge4x4 L.L.C. and its licensors, and may not be used in connection with any product or service that does not belong to Northridge4x4.com. You may not modify, copy, distribute, frame, reproduce, republish, display, post, transmit or sell in any form or by any means, in whole or in part, the Content without the Company’s prior written permission. You may not republish the Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation.
All trademarks, logos, trade dress and service marks on the Website are trademarks of the Company or third parties and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company.
Copyright Notice
All Site Content is protected by Copyright © 2001-2017 Northridge4x4 L.L.C. All rights reserved.
Copyright Infringement
We respect the rights of all copyright holders and in this regard, we have adopted and implemented a policy that provides for the deletion in appropriate circumstances of content that infringes the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; a description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; a description of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; your address, telephone number, and email address; a written statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Our Copyright Agent for notice of claims of copyright infringement can be reached as follows: Northridge4x4.com, 7976 Rubicon Trail PI NW Silverdale, WA 98383, Attn: Copyright Agent. We will remove the infringing posting(s), subject to the procedures outlined in the Digital Millennium Copyright Act (DMCA).
Communications On Internet; Events Beyond Our Control
Use of the Website and the products sold thereon is at your sole risk and neither the Company nor any of its affiliates, suppliers, employees or agents warrant that the Website will be uninterrupted, timely, accurate, complete or error-free or that errors, if any, will be corrected. Other than as required under applicable consumer protection laws, under no circumstance will the Company be liable for any damages of any kind arising from the use of this Website or the products sold thereon. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Website.
While the Company has endeavored to create a secure and reliable Website, the Company and its affiliates are not responsible for the security of information transmitted via the Internet, the accuracy of the information contained on the Website, or for the consequences of any reliance on such information. You must make your own determination as to these matters. The Company is not responsible for failure to receive an order or technical problems that may hinder the efficacy of an order. The Company and its affiliates shall not be liable for damages as a result of any delay or other failure of performance due to causes beyond its reasonable control including, without limitation, acts of God, acts of customer or any of its representatives, acts of military or civil authorities, fire or other casualty, strikes, lockouts, weather, epidemic, war, riot, terrorism, telecommunications interruptions or computer viruses. The Website may be temporarily unavailable from time to time for maintenance or other reasons.
Warranties and Disclaimers
YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE IS AT YOUR SOLE RISK. ALL INFORMATION APPEARING ON THE WEBSITE IS PROVIDED "AS IS, AS AVAILABLE" AND WITHOUT WARRANTIES OF ANY KIND WITH RESPECT TO ITS CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. THE COMPANY DOES NOT WARRANT THAT OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR FREE FROM ERRORS, THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
While the Company has endeavored to create a secure and reliable Website, the Company and its affiliates are not responsible for the security of information transmitted via the Internet, the accuracy of the information contained on the Website, or for the consequences of any reliance on such information. You must make your own determination as to these matters. The Company is not responsible for failure to receive an order or technical problems that may hinder the efficacy of an order. The Company and its affiliates shall not be liable for damages as a result of any delay or other failure of performance due to causes beyond its reasonable control including, without limitation, acts of God, acts of customer or any of its representatives, acts of military or civil authorities, fire or other casualty, strikes, lockouts, weather, epidemic, war, riot, terrorism, telecommunications interruptions or computer viruses. The Website may be temporarily unavailable from time to time for maintenance or other reasons.
Some jurisdictions do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you.
The terms of this section shall survive any termination of these Terms of Use.
Applicable Law
This Agreement shall be governed and constructed in accordance with the laws of the State of Utah, without regard to conflicts of law provisions. Sole and exclusive jurisdiction for any action or proceeding arising out of or related to this Agreement shall be an appropriate state or federal court located in Utah.
Any cause of action you may have with respect to your use of this Website must be commenced within one year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect.
Assignment
The Company may assign this Agreement at any time to a subsidiary or parent company or to a successor to its business as part of a merger or sale of substantially all of its assets. You may not assign or transfer this Agreement. If any provision of this Agreement is held to be unenforceable for any reason, the remaining provisions will be unaffected and remain in full force and effect.
Conditions of Use
By visiting or purchasing from Northridge4x4.com, you agree to abide by our terms and conditions, including those set forth in these Terms of Use. Any revisions to these Terms of Use will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify these Terms of Use at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.
Mobile Terms & Conditions
Northridge 4x4 (NR4x4) offers its customers mobile alerts regarding Promotions and Giveaways by SMS message (the "Service") on 58745. By participating in the Service, you are agreeing to these Terms and to the PRIVACY POLICY
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Northridge 4x4 (NR4x4) reserves the right to stop offering the Service at any time with or without notice.
By opting into the Service, you:
- Authorize Northridge 4x4 (NR4x4) to use auto dialer or non-auto dialed technology to send recurring text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
- Acknowledge that you do not have to agree to receive messages as a condition of purchase.
- Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
- Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please email customerservice@northridge4x4.com. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.
Content You May Receive
Once you affirm your choice to opt-in to the Service on 58745, your message frequency may vary. You may receive alerts about:
- Sale promotions
- Event information
- Product launch announcements
- Cart reminders
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.
Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Northridge 4x4 (NR4x4) may add or remove any wireless carrier from the Service at any time without notice. Northridge 4x4 (NR4x4) and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Northridge 4x4 (NR4x4), text the word STOP to 58745 any time or reply STOP to any of the text messages you have received from Northridge 4x4 (NR4x4). For Services operated through a different number, text STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the text message program to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You acknowledge that the text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Northridge 4x4 (NR4x4) and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Northridge 4x4 (NR4x4) through any other programs you have joined until you separately unsubscribe from those programs. These Terms still will apply if you withdraw the consent mentioned above or opt out of the Service.
Questions
You can text HELP for help at any time. This will provide you a link to the terms and conditions along with a phone number to call for assistance. You can also contact us at customerservice@northridge4x4.com.
Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.
Last Updated May 20, 2021
SHIPPING POLICY
TURNAROUND TIME
Most orders containing items listed as “In Stock” will ship the same day if placed on a weekday before 12PM PST / 3PM EST. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders daily to ensure your order ships as soon as possible.
TRANSIT TIMES
The delivery time of your package primarily depends on the shipping carrier and the service level selected.
- Expedited shipping is guaranteed on 'In Stock' products only.
- Shipping cutoff Times for Expedited and Regular shipments are 11AM PST / 2PM EST.
- Drop Ships and Backordered items will ship out as soon as they become available.
When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they refer to business days. Business days are defined as Monday through Friday, except for holidays observed by the selected parcel carrier. For specific delivery estimates, you can usually find detailed information on the carrier’s website or you can also contact one of our customer service representatives for specific details. As a general rule, UPS transit times for the lower 48 states are as follows:
UPS Next Day Air - Delivered within 1 Business Day
UPS 2nd Day Air - Delivered within 2 Business Days
UPS 3-Day Service - Delivered within 3 Business Days
UPS Ground - Delivered within 3-5 Business Days
*If you provide an apartment address as your ship to destination, this is at your own risk. Northridge4x4 will not be liable for loss or theft.
OUT-OF-STOCK ORDERS
If an order is placed for a product that is labeled “On Order”, “Call for Availability, or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. Northridge4x4 reserves the right to split your order into multiple shipments without notification in an attempt to try and get your products to you sooner. Orders are normally only split automatically if both orders qualify for free shipping. If you wish to split your order voluntarily due to an out of stock item, please notify our sales department Prior to placing your Order and be aware that additional shipping charges may apply if both shipments do not qualify for free shipping.
BILLING / SHIPPING ADDRESSES
If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact our sales department. Northridge4x4 DOES NOT ship to a PO Box or APO Address.
DAMAGED / LOST SHIPMENT
If your shipment becomes damaged or lost in transit, please notify our customer service department immediately at customerservice@northridge4x4.com. Please include photos of the packaging as well as pictures of the damaged part(s). Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Northridge4x4 is not liable for damage claims that are denied due to customer negligence.
If you provide an apartment, multi-unit housing complex or townhome address as your ship to destination, this is at your own risk. Northridge4x4 will not be liable for any package(s) not received.
All damaged or missing parts must be reported to Northridge4x4's customer service within 5 Business days of delivery.
Tracking numbers
Tracking numbers will typically be emailed once an order has been processed and shipped. However, in some events an item is not “In Stock”, Northridge4x4® may choose to have it shipped directly from the manufacturer so that it can be delivered to you as quickly as possible. In this event, a tracking number will not be provided but if one is needed, contact customerservice@northridge4x4.com and we would be more than happy to obtain one on request.
SHIPMENT REFUSALS
If you refuse a package, an $21 service fee and any additional shipping charges will be deducted from the refund. This will also delay the refund process. If you would like to return an item, all shipments must be accepted and then sent back following our standard return process. Refusals for International Orders: Duty, Taxes, and Fees incurred during return will be deducted from your refund.
- You will need to begin our Return Merchandise Authorization (RMA) process by emailing customerservice@northridge4x4.com to have the item returned.
ADDRESS CHANGE REQUEST
If you request an address change after your order has been processed, we will do our best to work with the carrier to re-route your package(s). If successfully re-routed there will be an address change fee of $21 plus any additional shipping charges, brokerage fee, duties and/or taxes (customer responsibility).
UPS My Choice – we encourage you to sign up for this free service with UPS. UPS My Choice® lets you decide how, where and when home deliveries occur to fit your schedule. Get estimated arrival and progress alerts.
LTL TRUCK SHIPMENTS
Once you've signed and accepted a truck freight shipment, you are releasing the freight company and northridge4x4 of any liability for damages not reported on the delivery receipt. It is important to inspect the contents of the shipment even if the outside of the box(es) show no visible signs of damage.
Please watch this quick video https://youtu.be/XHZOIVnGULQ for important delivery instructions.
When your LTL Truck Shipment leaves our Warehouse, you will receive an Email with pictures of your shipment and important deliver information. Attached to this email you will find images of your package(s). It is extremely important to check your freight for shortages or any signs of damage at the time of delivery (use the images to compare).
- Once you’ve signed and accepted the shipment, you are releasing the freight company and Northridge4x4 of any liability for damages not reported on the delivery receipt. Although most deliveries are made without incident, should you discover a problem please follow the guidelines listed below.
- The freight company will contact you directly to schedule a delivery date.
- Freight company has limited space. There is a 24-hour period once the freight arrives at the delivery service center and the freight company has given arrival notice to the consignee to call back in and get it scheduled. After that 24-hour period, storage may begin. Additional costs will be the customer’s responsibility.
- Please note the agreed-upon date is an appointment so please make sure someone 18 years of age or older is there to sign and inspect. If they must reschedule or if the shipment is returned to the sender for any reason, they will charge for the delivery attempt. This additional charge will be the customer’s responsibility.
- If there is damage do NOT refuse the shipment. Note the damage(s) on the paperwork and take pictures as the video instructs and email us at customerservice@northridge4x4.com.
- If the driver doesn’t allow you to open it for inspection or can’t wait, please write on the Bill of Lading: SUBJECT TO INSPECTION and have the driver sign it. Reminder if you sign for the package you are releasing liability.
- You can use this link to track your shipment - https://www.fedex.com/en-us/home.html
DAMAGE TO OUTSIDE PACKAGING
If the containers in your shipment show visible signs of damage, open them immediately to check the contents, and ask the driver to inspect the contents with you. Then, write a precise description of the damage on both your copy and the freight company’s copy of the delivery receipt.
If the driver doesn’t allow you to open it for inspection or can’t wait, please write on the Bill of Lading: SUBJECT TO INSPECTION and have the driver sign it.
DAMAGE TO PRODUCTS
If you find that the product is damaged at the time of delivery you must write “Damaged” and a brief description of the damage on the delivery receipt. If the damage is not listed on the delivery receipt, you are releasing the freight company and Northridge4x4 of any liability for damages not reported on the delivery receipt. Please ensure accurate documentation and take pictures. Then email us at customerservice@northridge4x4.com within 48 hours with photos of damage.
Concealed damage must be communicated to customerservice@northridge4x4.com within 48 hours of receipt.
LOST OR STOLEN PACKAGES
It is your sole responsibility to ensure that your account has a current address and other correct contact information to ensure proper delivery. Northridge4x4 is not responsible for any packages delivered to an incorrect address due to customer error.
Missing packages that show delivered must be reported to Northridge4x4 within 24 hours. If the package shows delivered, and you did not receive it Northridge4x4 will request a police report be filed immediately. Submit a copy of the police report to customerservice@northridge4x4.com and we will open an investigation with the shipping company.
SHIPPING TO APARTMENTS/CONDOMINIUMS
If you provide an apartment address as your ship to destination, this is at your own risk. Northridge4x4 will not be liable for loss or theft.
DAMAGED SHIPMENTS
If your package was delivered to you damaged, email photos of damage(s) to Customer Success Department at customerservice@northridge4x4.com. Northridge4x4 will handle the claim on your behalf.
- Shipping companies require the original packing for inspection. It is the customers' responsibility to keep all original packaging.
- Do not install/attempt to install anything you receive damaged. Once installation is attempted all warranty and claims are null and voided to replace the damaged part.
- Expedited shipping is at the customer's expense for replacement of damaged items.
- All damage(s) must be reported to Northridge4x4 within 7 business days.
Conditions of Use
By visiting or purchasing from Northridge4x4.com, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. If you chose to use a different freight company we will not honor any warranties or damages caused thereby. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.
SHIPPING POLICY
TURNAROUND TIME
Most orders containing items listed as “In Stock” will ship the same day if placed on a weekday before 12PM PST / 3PM EST. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders daily to ensure your order ships as soon as possible.
TRANSIT TIMES
The delivery time of your package primarily depends on the shipping carrier and the service level selected.
- Expedited shipping is guaranteed on 'In Stock' products only.
- Shipping cutoff Times for Expedited and Regular shipments are 11AM PST / 2PM EST.
- Drop Ships and Backordered items will ship out as soon as they become available.
When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they refer to business days. Business days are defined as Monday through Friday, except for holidays observed by the selected parcel carrier. For specific delivery estimates, you can usually find detailed information on the carrier’s website or you can also contact one of our customer service representatives for specific details. As a general rule, UPS transit times for the lower 48 states are as follows:
UPS Next Day Air - Delivered within 1 Business Day
UPS 2nd Day Air - Delivered within 2 Business Days
UPS 3-Day Service - Delivered within 3 Business Days
UPS Ground - Delivered within 3-5 Business Days
*If you provide an apartment address as your ship to destination, this is at your own risk. Northridge4x4 will not be liable for loss or theft.
OUT-OF-STOCK ORDERS
If an order is placed for a product that is labeled “On Order”, “Call for Availability, or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. Northridge4x4 reserves the right to split your order into multiple shipments without notification in an attempt to try and get your products to you sooner. Orders are normally only split automatically if both orders qualify for free shipping. If you wish to split your order voluntarily due to an out of stock item, please notify our sales department Prior to placing your Order and be aware that additional shipping charges may apply if both shipments do not qualify for free shipping.
BILLING / SHIPPING ADDRESSES
If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact our sales department. Northridge4x4 DOES NOT ship to a PO Box or APO Address.
DAMAGED / LOST SHIPMENT
If your shipment becomes damaged or lost in transit, please notify our customer service department immediately at customerservice@northridge4x4.com. Please include photos of the packaging as well as pictures of the damaged part(s). Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Northridge4x4 is not liable for damage claims that are denied due to customer negligence.
If you provide an apartment, multi-unit housing complex or townhome address as your ship to destination, this is at your own risk. Northridge4x4 will not be liable for any package(s) not received.
All damaged or missing parts must be reported to Northridge4x4's customer service within 5 Business days of delivery.
Tracking numbers
Tracking numbers will typically be emailed once an order has been processed and shipped. However, in some events an item is not “In Stock”, Northridge4x4® may choose to have it shipped directly from the manufacturer so that it can be delivered to you as quickly as possible. In this event, a tracking number will not be provided but if one is needed, contact customerservice@northridge4x4.com and we would be more than happy to obtain one on request.
SHIPMENT REFUSALS
If you refuse a package, an $21 service fee and any additional shipping charges will be deducted from the refund. This will also delay the refund process. If you would like to return an item, all shipments must be accepted and then sent back following our standard return process. Refusals for International Orders: Duty, Taxes, and Fees incurred during return will be deducted from your refund.
- You will need to begin our Return Merchandise Authorization (RMA) process by emailing customerservice@northridge4x4.com to have the item returned.
ADDRESS CHANGE REQUEST
If you request an address change after your order has been processed, we will do our best to work with the carrier to re-route your package(s). If successfully re-routed there will be an address change fee of $21 plus any additional shipping charges, brokerage fee, duties and/or taxes (customer responsibility).
UPS My Choice – we encourage you to sign up for this free service with UPS. UPS My Choice® lets you decide how, where and when home deliveries occur to fit your schedule. Get estimated arrival and progress alerts.
LTL TRUCK SHIPMENTS
Once you've signed and accepted a truck freight shipment, you are releasing the freight company and northridge4x4 of any liability for damages not reported on the delivery receipt. It is important to inspect the contents of the shipment even if the outside of the box(es) show no visible signs of damage.
Please watch this quick video https://youtu.be/XHZOIVnGULQ for important delivery instructions.
When your LTL Truck Shipment leaves our Warehouse, you will receive an Email with pictures of your shipment and important deliver information. Attached to this email you will find images of your package(s). It is extremely important to check your freight for shortages or any signs of damage at the time of delivery (use the images to compare).
- Once you’ve signed and accepted the shipment, you are releasing the freight company and Northridge4x4 of any liability for damages not reported on the delivery receipt. Although most deliveries are made without incident, should you discover a problem please follow the guidelines listed below.
- The freight company will contact you directly to schedule a delivery date.
- Freight company has limited space. There is a 24-hour period once the freight arrives at the delivery service center and the freight company has given arrival notice to the consignee to call back in and get it scheduled. After that 24-hour period, storage may begin. Additional costs will be the customer’s responsibility.
- Please note the agreed-upon date is an appointment so please make sure someone 18 years of age or older is there to sign and inspect. If they must reschedule or if the shipment is returned to the sender for any reason, they will charge for the delivery attempt. This additional charge will be the customer’s responsibility.
- If there is damage do NOT refuse the shipment. Note the damage(s) on the paperwork and take pictures as the video instructs and email us at customerservice@northridge4x4.com.
- If the driver doesn’t allow you to open it for inspection or can’t wait, please write on the Bill of Lading: SUBJECT TO INSPECTION and have the driver sign it. Reminder if you sign for the package you are releasing liability.
- You can use this link to track your shipment - https://www.fedex.com/en-us/home.html
DAMAGE TO OUTSIDE PACKAGING
If the containers in your shipment show visible signs of damage, open them immediately to check the contents, and ask the driver to inspect the contents with you. Then, write a precise description of the damage on both your copy and the freight company’s copy of the delivery receipt.
If the driver doesn’t allow you to open it for inspection or can’t wait, please write on the Bill of Lading: SUBJECT TO INSPECTION and have the driver sign it.
DAMAGE TO PRODUCTS
If you find that the product is damaged at the time of delivery you must write “Damaged” and a brief description of the damage on the delivery receipt. If the damage is not listed on the delivery receipt, you are releasing the freight company and Northridge4x4 of any liability for damages not reported on the delivery receipt. Please ensure accurate documentation and take pictures. Then email us at customerservice@northridge4x4.com within 48 hours with photos of damage.
Concealed damage must be communicated to customerservice@northridge4x4.com within 48 hours of receipt.
LOST OR STOLEN PACKAGES
It is your sole responsibility to ensure that your account has a current address and other correct contact information to ensure proper delivery. Northridge4x4 is not responsible for any packages delivered to an incorrect address due to customer error.
Missing packages that show delivered must be reported to Northridge4x4 within 24 hours. If the package shows delivered, and you did not receive it Northridge4x4 will request a police report be filed immediately. Submit a copy of the police report to customerservice@northridge4x4.com and we will open an investigation with the shipping company.
SHIPPING TO APARTMENTS/CONDOMINIUMS
If you provide an apartment address as your ship to destination, this is at your own risk. Northridge4x4 will not be liable for loss or theft.
DAMAGED SHIPMENTS
If your package was delivered to you damaged, email photos of damage(s) to Customer Success Department at customerservice@northridge4x4.com. Northridge4x4 will handle the claim on your behalf.
- Shipping companies require the original packing for inspection. It is the customers' responsibility to keep all original packaging.
- Do not install/attempt to install anything you receive damaged. Once installation is attempted all warranty and claims are null and voided to replace the damaged part.
- Expedited shipping is at the customer's expense for replacement of damaged items.
- All damage(s) must be reported to Northridge4x4 within 7 business days.
Conditions of Use
By visiting or purchasing from Northridge4x4.com, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. If you chose to use a different freight company we will not honor any warranties or damages caused thereby. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.
Privacy Policy
Northridge 4x4, LLC (“Company,” “we,” “us” or “our”) is committed to protecting the security and privacy of your Personal Information. This Privacy Policy describes what we do with the Personal Information we collect from you through our websites (the “Sites”) and offline. This Privacy Policy does not pertain to Personal Information collected about our employees, contractors, or job applicants. By accessing the Sites, you agree to our collection and use of Personal Information as described in this Policy and in our Terms of Use.
The term “Personal Information” as used herein any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include de-identified or aggregate information, or public information lawfully available from governmental records.
Personal INFORMATION COLLECTed
In the 12 months preceding the date of this Privacy Policy, we may have collected your Personal Information when you visited the Sites; purchased, ordered or returned our products; registered for an online account; signed up to receive information by email about product promotions and sales; signed up to receive our newsletter; entered into one of our prize giveaways or prize drawings; browsed the Sites and selected items to include on a wish list on the Sites; submitted a customer review; contacted customer service via our live chat feature; or otherwise voluntarily provided us with your Personal Information. We may have also collected your Personal Information offline when you purchased, ordered or returned products in any of our retail locations or over the telephone; spoke over the telephone with a customer service agent; interacted with us at trade shows and other industry events; or otherwise voluntarily provided us with your Personal Information offline. From time to time, we may have also collected your Personal Information from third parties who determined you might be interested in the products we sell. We will continue to collect Personal Information from the same sources.
The Personal Information we may have collected from these sources during the 12 months preceding the date of this Privacy Policy, and will continue to collect, includes the following:
• Personal identifiers, including your name, physical address, billing address, email address, phone numbers, customer number, account password, and IP address or other unique identifier.
• Characteristics of protected classes and demographic information, such as military or veteran status.
• Commercial and financial information, such as records of products purchased, ordered, returned, or considered; other purchasing or consuming histories or tendencies; and payment information.
• Internet or other electronic activity information, such as your device and browser type, your browsing and search history on our Sites, and information regarding your interaction with our Site and our advertisements.
• Audio, electronic, visual, thermal, or similar information, such as CCTV footage taken in our stores and warehouse locations, visitor or customer temperature testing and related responses to COVID-19 health screening questions, and recordings of customer service calls for quality service purposes.
• Inferences drawn from any of the information identified above to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
USE OF PERSONAL INFORMATION
In the 12 months preceding the date of this Privacy Policy, we may have used, and may continue to use, your Personal Information for the following purposes:
• Providing our products to you, including fulfilling orders and processing returns, allowing you to take advantage of product discounts, and providing you with pertinent information about your orders such as order confirmations and order status updates.
• Facilitating your use of the Sites, including posting customer reviews.
• Responding to requests for information and customer service inquiries.
• Customizing your experience of the Sites.
• Providing our newsletter to you.
• Conducting prize giveaways or prize drawings.
• Providing promotional materials and advertising our products.
• Contacting you, including to notify you about changes to our products.
• Internal purposes including analysis and research to improve our products and analyze the effectiveness of our marketing efforts.
• Preventing fraud, activities that violate our Terms of Service or that are illegal, and to protect our rights and the rights and safety of our users or others.
SHARING YOUR INFORMATION
In the 12 months prior to the date of this Policy, we may have disclosed each of the categories of Personal Information identified above to the following categories of entities:
• To service providers that help us operate our business. We may share your Personal Information with service providers that provide services on our behalf including fulfillment and shipping of orders, payment processing, hosting our blog, running prize giveaways and prize drawings, the detection and investigation of fraud, activities that violate our Terms of Service, or that are otherwise illegal; and technical support and assistance regarding the Sites.
• To product manufacturers. We may share your Personal Information with product manufacturers in the event of a product recall in the interest of consumer safety.
• To data analytics providers. We may share your Personal Information with data analytics providers that help us manage how visitors use and interact with our Sites, including the products we offer.
We may also share your Personal Information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also share your Personal Information with third parties to help detect and protect against fraud or data security vulnerabilities. And we may transfer your Personal Information to a third party in the event of a merger, reorganization of our entity or other restructuring.
We have not sold your Personal Information in the last 12 months, and do not, and will not, sell your Personal Information.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have separate rights regarding your Personal Information, in accordance with California law.
Shine the Light. California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California residents asking about the business' practices related to disclosing Personal Information to third parties for the third parties' direct marketing purposes. We do not disclose Personal Information to such entities, for such purposes.
California Consumer Privacy Act of 2018. The California Consumer Privacy Act of 2018 (the “CCPA”) grants California residents certain rights with respect to their Personal Information, including, as described below, the right to know about, delete, and if applicable, opt-out of the sale of their Personal Information. These rights are subject to certain limitations, however, such as that they do not all apply to Personal Information about employees, applicants, and contractors, or information processed exclusively in the business-to-business context (e.g., information about an individual acting in his or her capacity as a representative of an entity). Where exceptions to the CCPA apply to a request you submit, we will provide you with an explanation.
Right to request disclosure of information we collect or share about you. You can submit a request to us for the following data regarding the Personal Information we have collected about you in the 12 months prior to our receipt of your request (a “request to know”):
• The categories of Personal Information we have collected.
• The categories of sources from which we collected the Personal Information.
• The business or commercial purposes for which we collected the Personal Information.
• The categories of third parties with which we shared the Personal Information.
• The categories of Personal Information we disclosed for a business purpose, and for each category identified, the categories of third parties to whom we disclosed that particular category of Personal Information.
• The specific pieces of Personal Information we collected.
Right to request the deletion of Personal Information we have collected from you. Upon request, we will delete the Personal Information we have collected about you, except for situations where specific information is necessary for us to provide you with a product or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; or comply with or exercise rights provided by the law.
The law also permits us to retain specific information for our exclusively internal use, but only in ways that are compatible with the context in which you provided the information to us or that are reasonably aligned with your expectations based on your relationship with us.
How can you make a request to exercise your rights? To submit requests to know or delete [or opt-out of the sale of your personal information,] you may contact us at (866)601-5340 or sales@northridge4x4.com.
How we will handle a request to exercise your rights. For requests to know or delete, we will first acknowledge receipt of the request within 10 business days of receipt of your request. We will provide a substantive response to your request within 45 days from receipt of your request, although we may be allowed to take longer to process your request under certain circumstances. If we expect your request is going to take us longer than normal to fulfill, we’ll let you know.
When you make a request to know or delete your Personal Information, we will take steps to verify your identity. These steps may include asking you for Personal Information, such as your name, address, or other information we maintain about you. If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of the denial.
You are also entitled to submit a request for Personal Information that could be associated with a household as defined in the CCPA. To submit a request to know or delete household Personal Information, such requests must be jointly made by each member of the household, and we will individually verify all of the members of the household using the verification criteria explained above, and separately verify that each household member making the request currently resides in the household. If we are unable to verify the identity of each household member with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of our denial.
You may also designate an authorized agent to submit requests on your behalf. If you do so, you will be required to verify your identity by providing us with certain Personal Information as described above. Additionally, we will also require that you provide the agent with written and signed permission to act on your behalf, and we will separately confirm with you that you provided the agent with permission to submit the request. We will deny the request if the agent is unable to meet submit proof to us that you have authorized them to act on your behalf or if any of the above verification criteria are not met.
We are committed to honoring your rights. If you exercise any of the CCPA rights explained in this Privacy Policy, we will continue to treat you fairly.
Do NOT TRACK
“Do Not Track” signals are options available on your browser to tell operators of websites that you do not wish to have your online activity tracked. We do not engage in the collection of personally identifiable information about your online activities over time and across third-party websites or online services, nor do we allow other parties to do so through our Sites. Accordingly, we do not process or comply with automated browser signals regarding tracking mechanisms, which may include "do not track" instructions.
PROMOTIONAL MATERIAL
To honor the privacy of our users, promotional communications from Northridge 4x4 are only sent to those customers who wish us to do so. If you would like to change the email address where such information is sent, you may update your preferences by following the website link embedded in any promotional email. You may also choose to add a secondary email address by signing up for our mailing list using that address. If you no longer wish to receive any electronic news updates or special offer notices from Northridge 4x4, you may opt-out using the link at the bottom of any promotional email. Customers who have chosen to opt-out of receiving promotional material will still receive order confirmations and order status updates via email.
CUSTOMERS REVIEWS
The Customer Review section of Northridge 4x4 was created for the purpose of sharing customer experiences and providing useful product feedback. The posted reviews are not edited or altered by Northridge 4x4 in any way, but their content is moderated to ensure accuracy and appropriateness. Northridge 4x4 reserves the right to post or remove any review at its discretion. By posting your comment(s) and/or review(s) (collectively, "Customer Review") on our Site, you give us permission to reprint or use the Customer Review in connection with our business and agree to the following conditions: (1) The Customer Review will be reprinted and/or used solely at our discretion and does not involve compensation; (2) We may use the Customer Review with or without any pseudo (pen) name credit; (3) Our right to use the Customer Review is perpetual and may be assigned by us; (4) We may use the Customer Review locally, nationally, or globally and such use may be made in any media, information, or communication platform (including Internet advertising) currently in use or later developed; and (5) You (not someone else) composed and posted the Customer Review. Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Customer Review.
MINORS' INFORMATION
Northridge 4x4 is committed to protecting the welfare and privacy of children and minors. The Sites are not directed to children under 13, and we do not sell products for purchase by children; youth-oriented products are sold for purchase by adults only. Thus, we will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may contact us as set forth below so that we may delete their Personal Information.
LINKS TO OTHER WEBSITES
Our Sites may contain links to other websites. We are not responsible for the privacy practices or the content of other websites. This Privacy Policy applies only to the information collected by us. We encourage you to read the privacy policies of all of the destination websites you visit.
COOKIES
Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
When you visit the Sites, we may place a “cookie” or other online tracking device (e.g. web beacons) that recognizes you when you visit the Site. The cookies and other tracking technologies may also collect information about your IP address or actions taken in connection with the Site.
We customize certain page content based on your browser type and other information provided by our cookies. We will not share any personally identifiable information provided by a cookie with any third party; we will, however, link data stored in the cookie to the personally identifiable information you submitted through our Site. This allows us to personalize your shopping experience and discern user preferences. The Northridge 4x4 Shopping Cart feature also uses cookie technology to save account registration information and to retain your order history for future account access. If you choose to disable cookie functionality, you may still browse our store; however, you will be unable to use the Shopping Cart, and thus Northridge 4x4 will be unable to accept your online order.
We may also use cookies provided by Google Analytics to help us measure how visitors use the Site. You can find out more about how Google uses this data by clicking here: https://policies.google.com/technologies/partner-sites. For more information about how to opt-out of Google Analytics (i.e., you do not want it to be used in your browser), click here: https://tools.google.com/dlpage/gaoptout.
We include social media buttons on our Sites. If you click on one of the social media buttons, the social media company may set cookies or other tracking technologies on your browser or obtain Personal Information about you.
Additionally, your browser and mobile devices may allow you to delete or limit the types or uses of cookies and other advertising identifiers that can be placed on your computer or devices.
SECURITY
We implement and maintain reasonable security appropriate to the nature of the Personal Information that we collect, use, retain, transfer or otherwise process. We take measures to safeguard your Personal Information, although such safeguards may not always be adequate to prevent all breaches of security.
To better process orders placed through this website, we ask that you complete a short registration form during checkout. Before the registration process is complete, you will be asked to submit a password of your choice for future access to your account settings and history. To ensure your account information remains confidential, do not share your username or password with anyone. If you forget your password and would like to have it emailed to you, you may use the "Forgot Password" feature located on our login page. If you forget both your username and your password, please contact our Customer Service Department for assistance.
CHANGES TO OUR PRIVACY POLICY
If we make any material changes to this Privacy Policy we will notify you by means of a notice on the Sites and will also post an updated version on the Sites. Please check back periodically for updates.
ACCESSIBILITY
We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us at (866) 601-5340 or sales@northridge4x4.com.
QUESTIONS AND CONTACT INFORMATION
If you have any questions regarding this Privacy Policy, or if you would like to request changes to any of your Personal Information, you can always contact us for more information at 866-601-5340, or by mail at:
-
OUR ADDRESS:
-
Northridge4x4.com
-
7976 Rubicon Trail PL NW
-
Silverdale, WA 98383
The Privacy Policy contained herein became effective as of April 1, 2016.
Quick Reference Chart
Bolt Sizes & Torque Setting
Working on your Jeep Wrangler JK, JL or JT Gladiator? Don't forget to torque everything to spec! These charts include vital info you'll need to ensure you get the job done right the first time.
*Note: Torque specs listed are for factory components. If aftermarket components are installed, follow the manufacturers torque values, if listed.
Jeep JL Wrangler (2018-Present) Jeep JT Gladiator (2020-Present)
|
Part
|
Socket/Wrench Size
|
Torque
|
| Wheel Lug Nuts - JL/JT |
22mm / M14x1.5 Lug Nut
|
130 ft. lbs.
|
|
Front End Components
|
||
| Track Bar Frame Bolt |
21mm
|
52 ft. lbs. + 115°
|
| Trackbar Axle Mount Bolt |
21mm
|
52 ft. lbs. + 115°
|
| Sway Bar Bolts |
15mm
|
46 ft. lbs. Do not reuse fasteners.
|
| Sway Bar Links-Lower Bolts |
6mm allen wrench
18mm |
(Right side) 59 ft. lbs. (Left Side) 74 ft. lbs.
|
| Sway Bar Links-Upper Nuts |
6mm allen wrench
18mm |
69 ft lbs.
|
| Lower Shock Bolts & Nuts |
18mm
|
52 ft. lbs. + 55°
|
| Upper Shock Bolts |
18mm
|
52 ft. lbs. + 55°
|
| Upper Ball Joint Nut |
22mm
|
55 ft. lbs.
|
| Lower Ball Joint Nut |
22mm
|
15 ft. lbs. (Initial torque) 59 ft. lbs. (Final torque)
|
| Splash Shield to Knuckle |
10mm
|
7 ft. lbs.
|
| Steering Stabilizer Bolt |
18mm
|
50 ft. lbs. Do not reuse fasterners.
|
| Steering Stabilizer Nut |
18mm
|
55 ft. lbs. Do not reuse fasterners.
|
| Steering Stabilizer Bracket Nuts |
13mm
|
55 ft. lbs.
|
| Tie Rod End Nuts |
21mm
|
30 ft. lbs. + 125°
|
| Tie Rod End Adjuster Clamp |
13mm
|
34 ft. lbs.
|
| Drag Link Inner Nut |
21mm
|
29 ft. lbs. + 125° Do not reuse fasterners.
|
| Drag Link Outer Nut |
21mm
|
30 ft. lbs. + 125° Do not reuse fasterners.
|
| Drag Link Clamps |
15mm
|
34 ft. lbs.
|
|
Front Control Arms
|
||
| Lower Control Arms Front Bolts & Nuts |
21mm Bolt/24mm nut
|
103 ft. lbs. + 145°
|
| Lower Control Arms Rear Bolts & Nuts |
21mm Bolt/24mm nut
|
103 ft. lbs. + 145°
|
| Upper Control Arms Front Bolts |
18mm Bolt/18mm nut
|
41 ft. lbs. + 185°
|
| Upper Control Arms Rear Bolts |
18mm Bolt/18mm nut
|
37 ft. lbs. + 135°
|
|
Rear Control Arms
|
||
| Lower Control Arms Front Bolt & Nut |
21mm Bolt/21mm nut
|
111 ft. lbs. + 65°
|
| Lower Control Arms Rear Bolt |
21mm Bolt/21mm nut
|
111 ft. lbs. + 60°
|
| Upper Control Arms Front Bolt |
21mm Bolt/21mm nut
|
111 ft. lbs. + 95°
|
| Upper Control Arms Rear Bolt |
21mm Bolt/21mm nut
|
111 ft. lbs. + 90°
|
|
Rear End Components
|
||
| Upper Track Bar Bolt |
21mm
|
85 ft. lbs.
|
| Lower Track Bar Bolt |
21mm
|
100 ft. lbs.
|
| Shock Absorber Upper Bolt |
18mm
|
89 ft. lbs.
|
| Shock Absorber Lower Bolt |
18mm
|
89 ft. lbs.
|
| Sway Bar Bolts |
18mm (JL) 16mm (JT)
|
41 ft. lbs.
|
| Sway Bar Link Upper bolt |
18mm
|
81 ft. lbs.
|
| Sway Bar Link Lower bolt |
6mm allen wrench
18mm
|
70 ft. lbs.
|
|
Front Axle Components
|
||
| Axle Shaft Nut |
36mm
|
100 ft. lbs. Do not reuse fastener.
|
| Hub and Bearing Bolts |
13mm
|
75 ft. lbs.
|
| Differential Cover Bolts |
10mm
|
15 ft. lbs. + 20°
|
| Differential Drain Plug |
3/8" Ratchet
|
25 ft. lbs.
|
| Differential Fill Plug |
3/8" Ratchet
|
25 ft. lbs.
|
| Front Axle Disconnect Skid Plate Bolts |
10mm
|
31 ft. lbs.
|
|
Rear Axle Components
|
||
| Differential Cover Bolts |
13mm
|
15 ft. lbs. + 20°
|
| Differential Drain Plug |
3/8" Ratchet
|
25 ft. lbs.
|
| Differential Fill Plug |
3/8" Ratchet
|
25 ft. lbs.
|
Jeep JK Wrangler (2007-2018)
|
Part
|
Socket/Wrench Size
|
Torque
|
| Wheel Lug Nuts - JK |
22mm / M14x1.5 Lug Nut
|
100 ft. lbs.
|
|
Front End Components
|
||
| Track Bar Frame Bolt |
21mm
|
125 ft. lbs.
|
| Track Bar Axle Mount Bolt |
21mm
|
125 ft. lbs.
|
| Sway Bar Retainer Bolts |
15mm
|
45 ft. lbs.
|
| Sway Bar Links-Lower Bolts |
T-55 Torx
18mm |
75 ft. lbs.
|
| Sway Bar Links-Upper Nuts |
17mm
|
75 ft lbs.
|
| Lower Shock Bolts |
18mm
|
56 ft. lbs
|
| Upper Shock Bolts |
3/4"
|
20 ft. lbs.
|
| Upper Ball Joint Nut |
22mm
|
75 ft. lbs.
|
| Lower Ball Joint Nut |
1 1/8"
|
75 ft. lbs.
|
| Hub/Bearing Bolts |
12 point 13mm
|
75 ft. lbs.
|
| Hub/Bearing Axle Nut |
35mm
|
100 ft. lbs.
|
| Steering Stabilizer to Frame |
18mm
|
50 ft. lbs.
|
| Steering Stabilizer Nut |
18mm
|
50 ft. lbs.
|
| Tie Rod End Nuts |
21mm
|
63 ft. lbs.
|
| Tie Rod End Adjuster Clamp |
13mm
|
45 ft. lbs.
|
| Drag Link to Pitman Arm |
21mm
|
77 ft. lbs.
|
| Drag Link to Knuckle |
21mm
|
63 ft. lbs.
|
| Drag Link Clamps |
15mm
|
26 ft. lbs.
|
|
Front Control Arms
|
||
| Lower Control Arms Axle Bracket Bolts & Nuts |
21mm
|
125 ft. lbs.
|
| Lower Control Arms Frame Bracket Bolts & Nuts |
21mm
|
125 ft. lbs.
|
| Upper Control Arms Axle Bracket Bolts |
18mm
|
75 ft. lbs.
|
| Upper Control Arms Frame Bracket Bolts |
18mm
|
75 ft. lbs.
|
|
Rear Control Arms
|
||
| Lower Control Arms Axle Bracket Nut |
21mm
|
125 ft. lbs.
|
| Lower Control Arms Frame Bracket Bolt |
21mm
|
125 ft. lbs.
|
| Upper Control Arms Axle Bracket Bolt |
18mm
|
125 ft. lbs.
|
| Upper Control Arms Frame Bracket Bolt |
18mm
|
125 ft. lbs.
|
|
Rear End Components
|
||
| Track Bar Frame Bracket Nut |
21mm
|
125 ft. lbs.
|
| Track Bar Axle Bracket Bolt |
21mm
|
125 ft. lbs.
|
| Shock Absorber Upper Bolts |
16mm
|
37 ft. lbs.
|
| Shock Absorber Lower Nuts |
18mm
|
56 ft. lbs.
|
| Sway Bar Retainer Bolts |
13mm
|
45 ft. lbs.
|
| Sway Bar Link Upper bolt |
1/2"
|
75 ft. lbs.
|
| Sway Bar Link Lower bolt |
13mm
|
66 ft. lbs.
|
|
Front Axle Components
|
||
| Axle Shaft Nut |
35mm
|
100 ft. lbs.
|
| Differential Cover Bolts |
13mm
|
25 ft. lbs.
|
| Differential Drain Plug |
3/8" drive ratchet
|
25 ft. lbs.
|
| Differential Fill Plug |
3/8" drive ratchet
|
25 ft. lbs.
|
|
Rear Axle Components
|
||
| Differential Cover Bolts |
13mm
|
25 ft. lbs.
|
| Differential Drain Plug |
3/8" drive ratchet
|
25 ft. lbs.
|
| Differential Fill Plug |
3/8" drive ratchet
|
25 ft. lbs.
|
Frequently Asked Questions (FAQs)
Q: Why is using the correct torque spec important?
A: Proper torque ensures that fasteners are neither too loose (risking failure) nor too tight (risking damage).
Q: Should I torque suspension bolts while the Jeep is in the air?
A: No. Suspension bolts—especially control arms and track bars—should be torqued with the Jeep at ride height. This prevents bushing preload and ensures proper articulation and alignment.
Q: What happens if I over-torque a bolt?
A: Over-torquing can stretch or strip threads, snap bolts, damage bushings, or crack cast parts like knuckles or brackets. In some cases, it also voids warranties on aftermarket components.
Q: Do aftermarket parts use different torque specs than stock?
A: Often, yes. Heavier-duty hardware or different materials may require different torque values. Always refer to the installation instructions included with the aftermarket part.
RETURNS POLICY
returns
Northridge4x4 leads the industry with our generous 60-day return policy.
- All packages returned without a return merchandise authorization (rma) will not be processed
- Return requests must be made within 60 days of the original shipping date,
- All returns must be returned to the location listed on your RMA form. If a return is sent to any other location your return will not be processed.
- No returns will be accepted on opened, installed, or otherwise used products due to the dangerous and stressful nature of racing, off-road, and performance vehicles.
- Parts must be returned in new, unused condition with no signs of installation and in the original, undamaged manufacturer’s packaging.
- Customer is responsible for all return shipping costs.
- Unless another return policy is indicated, products sold by Northridge4x4 are covered by this Standard Return Policy. Failure to comply with the terms stated herein, as well as those stated on the RMA form, may result in delayed return processing and/or refusal of returned packages.
- An RMA number can be obtained from Northridge4x4 by sending an email to customerservice@northridge4x4.com with your name, sales order numbers, and part number of the item(s) you’re returning.
- All wheels need to be inspected prior to mounting a tire on them. Once a tire is mounted on a wheel the wheel is unable to be Returned. MFG’s warranty on wheels also state any defects must be discovered before tires are mounted on wheels.
- See Examples of proper returns packaging
- Shipping costs will not be refunded. Customers are responsible for the cost of return shipping to Northridge 4x4 unless the original shipment was in error, or a product is defective and being replaced.
NON-RETURNABLES
Northridge4x4 often sells items that are not eligible for return. These items include but are not limited to:
- Clearance items
- Discontinued items
- Scratch and dent items
- Apparel
- Tires and wheels that have been mounted
- Programmers and calibrators
- Custom items/orders
- Mastercraft items
- Special Orders
- Partial kits
- Brokerage fee, duties and/or taxes
These sales are considered final, and no returns or refunds will be granted. The buyer assumes responsibility for any and all risks that may be associated with purchasing said items. While the clearance or scratch and dent items have been tested for basic functionality, they may have superficial physical defects including (but not limited to) scratches, dings, or dents. Should any items prove defective in either quality or performance after the sale is complete, the buyer assumes responsibility for the cost of all necessary servicing or repairs and agrees to absolve both Northridge4x4 and the manufacturer from any and all responsibility, unless otherwise required by law. Clearance or scratch and dent items are not covered by any type of 30-day warranty or satisfaction guarantee.
Northridge4x4 also sells unique or custom made to order items that are often considered special order items. These items are ordered on a case-by-case basis. Consequently, custom, made to order or special-order items are not eligible for returns or exchanges. The buyer assumes responsibility that the items ordered to fit their needs.
If the item you ordered was in stock at the time you placed your order, it is unlikely we will be able to cancel your order. Our system sends orders immediately to ship.
- Orders that have already shipped cannot be cancelled. You will need to begin our Return Merchandise Authorization (RMA) process by emailing customerservice@northridge4x4.com to have the item returned.
- If your order isn't in stock and hasn't shipped, please email Northridge4x4 at customerservice@northridge4x4.com to request cancellation.
- NO CANCELLATIONS of Road Armor or Addictive Desert Design products after 48 hours of order being placed.
NON-REFUNDABLE
These items include but are not limited to:
- Labor
- 3rd party shop fees
- Shipping costs
CREDIT / REFUNDS
- Only returns which meet all RMA conditions and return policy requirements will be eligible for a refund.
- RMA’s expire 30 days after being issued.
- Once your return has been received and approved your return will be processed and a credit will be applied to the original form of payment.
- Allow up to 10 business days from the date we receive the returned product to inspect/process the RMA and issue the appropriate credit. How soon the funds are received depends on your banking institution.
- International Orders: Duty, Taxes, and Fees incurred during return will be deducted from your refund.
- Northridge4x4 does not refund shipping charges for returned items.
DEFECTIVE ITEMS & ITEM WARRANTIES
Northridge4x4 does not offer any type of warranty coverage for defective products. However, the majority of the products available through our website are covered under a manufacturer's warranty. Northridge4x4 shall not be liable for any incidental or consequential damages as a result of product defects. Northridge4x4 does not cover miscellaneous expenses including, but not limited to labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, shipping, dock or storage fees, brokerage fees, duties and/or taxes.
We are here to assist you should you have a defective or warranty issue. Please email us at customerservice@northridge4x4.com.
RECEIVED THE WRONG PRODUCT
If you received the wrong product, email photos of the incorrect part and the part number on the manufacturer's packaging to customerservice@northridge4x4.com within 5 business days from the time of delivery.
You and/or your mechanic are responsible for making sure the part is the correct part for your vehicle BEFORE installation.
We do not refund 3rd party charges, i.e., installation costs, prep costs, painting cost or any other cost associated with installation.
MISSING PARTS
If your order is missing part(s), please email photos of what you have received and a photo of the part number on the manufacturer's packaging to our Customer Success Department at customerservice@northridge4x4.com.
Do not install/attempt to install anything with incomplete parts.
All missing parts must be reported to customer service within 7 business days.
DAMAGED SHIPMENTS
If your package was delivered to you damaged, email photos of damage(s) to Customer Success Department at customerservice@northridge4x4.com. Northridge4x4 will handle the claim on your behalf.
- Shipping companies require the original packing for inspection. It is the customers' responsibility to keep all original packaging.
- Do not install/attempt to install anything you receive damaged. Once installation is attempted all warranty and claims are null and voided to replace the damaged part.
- Expedited shipping is at the customer's expense for replacement of damaged items.
- All damage(s) must be reported to Northridge4x4 within 7 business days.
GIFTCARD
Gift Cards cannot be returned and may not be redeemed for cash. Northridge4x4 Gift Cards are issued and managed by Northridge4x4 and can only be applied to purchases from Northridge4x4.com, or at a local Northridge4x4 storefront. Northridge4x4 is not responsible for gift cards that are lost, stolen, or used without permission. Additional payment will be required if the purchase price of a new order/product exceeds the value of the Gift Card. Gift Cards are not for resale. Void where prohibited or restricted by law. Gift Card terms and conditions are subject to change without notice.
FREQUENTLY ASKED QUESTIONS
Ordering Process
METHODS OF ORDERING:
You can order products from Northridge4x4® through our online catalog or by phone:
- Order online - northridge4x4.com
- Order by phone - (360) 340-0282 or (866) 601-5340
- For international orders email, internationalsales@northridge4x4.com
METHODS OF PAYMENT:
We accept Amex, Visa, Mastercard, Discover, PayPal and Affirm. All orders are charged at the time of the order.
CHANGE MY ORDER:
If you wish to edit or change your order after it has been placed, simply send us an email to customerservice@northridge4x4.com explaining what you wish to change. If your order has already been processed, you will not be able to modify or change your order.
CANCEL MY ORDER:
If the item you ordered was in stock at the time you placed your order, chances are you will not be able to cancel your order after you've placed it. Our system sends that order immediately to ship. If your order isn't in stock and hasn't shipped, please email Northridge4x4 at customerservice@northridge4x4.com. Orders that have already shipped cannot be cancelled, and you will need to begin our RMA process by emailing customerservice@northridge4x4.com to have the item returned. NO CANCELLATIONS of Road Armor products after 48 hours of order being placed.
BACK ORDERS:
Since we are a Master Warehouse Distributor we carry a huge amount of inventory. Sometimes, however, an item will be in short supply. Our website shows live inventory and if something is not in stock it will state that. It will also give you an estimated ship date.
SALES TAX:
Only orders shipped to an address in the following states are charged Sales Tax. AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, NC, NE, NJ, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VA, WA, WI, WV, WY.
COUPON REDEMPTION:
If you have a coupon, you may redeem it in your shopping cart. Simply enter the coupon code and hit "Apply". You will see the discount amount deducted from your total amount on qualified item(s).
WARRANTIES:
All parts are covered only by the Manufacturer's Warranties and/or Guarantees.
TYPOGRAPHICAL OR PRINTING ERRORS:
Northridge4x4® can assume no responsibility for use or application by the user. We have made every effort to ensure that the information on this website is correct. However, any typographical or printing errors, Prices or Specifications (subject to change) will be corrected without prior notice.
About Ordering & Shipping:
Q. Is a secure server used for my orders?
A. Yes. Northridge4x4® uses a PCI compliant server to host our online store. We utilize sage payment services and encrypt the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.
Q. Do you ship outside of the US?
A. Internet orders will ONLY ship to the United States. Customers requesting shipping to CANADA may order on Northridge4x4 Canada's website at northridge4x4.ca, email sales@northridge4x4.ca, or by calling (888) 370-0619. To arrange for International shipping please email internationalsales@northridge4x4.com.
Q. Do you ship to a PO Box or APO?
A. We DO NOT ship orders to a PO Box or APO address.
Q. Do you ship to an apartment?
A. If you provide an apartment address as your ship to destination, this is at your own risk. Northridge4x4 will not be liable for loss or theft.
Q. Is shipping really free?
A. For orders over $70 in the contiguous US lower 48 states (Excluding Alaska, Hawaii and Puerto Rico), shipping via ground shipping is FREE!!! Some parts require additional handling charges due to size or weight. Free truck freight shipping is to the closest Terminal. There is an extra charge for delivery to your residence.
Q. Do you ship same day?
A. Orders received before 12:00 (Noon) Pacific Time will ship the same business day on in-stock items.
Q. Is Next Day Shipping available?
A. Yes, on in-stock products. Next day air starts after it is processed (payment approved) and shipped. Expedited shipping is not guaranteed as unforeseen circumstances may occur.
Q. What happens if I select Next Day shipping on a product, not in stock?
A. Your product will not ship next day until it is in stock. Once it is in stock, we will ship it Next Day.
Q. Does Northridge4x4® stock parts or drop ship?
A. Both. Most items will be shipped to you directly from one of our 3 Northridge4x4® warehouses. Some items may be shipped to you directly from the manufacturer, also known as drop shipped.
Q. How accurate are the lead times for products shipped by the manufacturer?
A. We do our best to ensure accurate information, however lead times are an estimated timeline based on our experience with the manufacturer.
Q. What happens with back orders?
A. You will be notified by email if an order cannot ship in a timely manner.
Guarantees:
Q. Do you price match?
A. If you find a lower price before purchasing through Northridge4x4, please email us at sales@northridge4x4.com for more information about price matching. Northridge4x4 will do its best to price match, which includes the price of the item(s) plus shipping cost. Northridge4x4 reserves the right to refuse price matching at any time.
Q. How do the warranties work?
A. All parts are covered only by the Manufacturer's Warranties and/or Guarantees.
MISCELLANEOUS:
Q. How long has Northridge4x4® been in business?
A. Northridge4x4® has been in business since 2001.
Q. Don't see a product you're looking for? Can you still get it?
A. If you're looking for a specific product that's not on our site, give us a call and we'll do our best to get you what you need. In most cases, we can get just about anything.
Q. Do you have a retail store?
A. Northridge4x4® has 1 retail store. Stop by and visit us at our Silverdale, WA location today.
Q. When does Northridge4x4® charge sales tax?
A. Sales tax will be added to all orders that ship to AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, NC, NE, NJ, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VA, WA, WI, WV, WY.
ENTHUSIASTS WANTED!
Do you enjoy a fast paced, fun work environment? Northridge4x4® is the place to be. Our mission is to have highly- motivated and honest employees by providing an enjoyable, positive work environment. We have various positions in the company ranging from Customer Service, Sales, Purchasing, Warehousing and more! No matter what the position, you must believe in teamwork with the end goal of providing the best customer service in the industry!
Benefits
Health
We offer competitive medical, dental, and vision insurance to Full-Time employees.
Paid Time Off
We believe in having a great work-life balance. Full-Time employees are eligible for up to 2 weeks paid time off in their 1st year.
Holidays
Full-time employees are eligible for up to 9 paid holidays each year.
401(k)
Employees have the opportunity to save for retirement through a competitive 401(k) plan.
Discount on Products
Love automotive products? Employees are eligible for discounts on products that we carry.
How to Order
METHODS OF ORDERING: You can order products from Northridge 4x4® through our online catalog or by phone:
- Order on-line - northridge4x4.com
- Order by phone - (360) 340-0282 or (866) 601-5340.
METHODS OF PAYMENT: We accept Amex, Visa, Mastercard, Discover and PayPal. Except for Special Orders (e.g. Hardtops) and some Drop Shipments, we will not charge your credit card for orders which have not been shipped or otherwise processed.
CHANGE MY ORDER: If you wish to edit or change your order after it has been placed, simply send us an email explaining what you wish to change. If your order has already been processed, you will not be able to modify or change your order.
ORDER STATUS: To check on the status of your order, go to the Order Status link at the bottom of the page.
BACK ORDERS: Because we are a Master Warehouse Distributor we carry a huge amount of inventory. Sometimes however, an item will be in short supply. You will be notified if an order cannot ship in a timely manner. Except for Special Orders and some Drop Shipments, we will not charge your credit card for orders which have not been shipped.
SALES TAX: Only orders shipped to an address in the State of Washington, Colorado and Kentucky are charged Sales Tax.
COUPON REDEMPTION: If you have a coupon, you may redeem it in your shopping cart. Simply enter the coupon code and hit "Submit". You will see the coupon deducted from your total amount.
WARRANTIES: All parts are covered only by the Manufacturer's Warranties and/or Guarantees.
TYPOGRAPHICAL OR PRINTING ERRORS: Northridge 4x4® can assume no responsibility for use or application by the user. We have made every effort to ensure that the information on this website is correct. However any typographical or printing errors, Prices or Specifications (subject to change) will be corrected without prior notice.
FREQUENTLY ASKED QUESTIONS
Ordering Process
METHODS OF ORDERING:
You can order products from Northridge4x4® through our online catalog or by phone:
- Order online - northridge4x4.com
- Order by phone - (360) 340-0282 or (866) 601-5340
- For international orders email, internationalsales@northridge4x4.com
METHODS OF PAYMENT:
We accept Amex, Visa, Mastercard, Discover, PayPal and Affirm. All orders are charged at the time of the order.
CHANGE MY ORDER:
If you wish to edit or change your order after it has been placed, simply send us an email to customerservice@northridge4x4.com explaining what you wish to change. If your order has already been processed, you will not be able to modify or change your order.
CANCEL MY ORDER:
If the item you ordered was in stock at the time you placed your order, chances are you will not be able to cancel your order after you've placed it. Our system sends that order immediately to ship. If your order isn't in stock and hasn't shipped, please email Northridge4x4 at customerservice@northridge4x4.com. Orders that have already shipped cannot be cancelled, and you will need to begin our RMA process by emailing customerservice@northridge4x4.com to have the item returned. NO CANCELLATIONS of Road Armor products after 48 hours of order being placed.
BACK ORDERS:
Since we are a Master Warehouse Distributor we carry a huge amount of inventory. Sometimes, however, an item will be in short supply. Our website shows live inventory and if something is not in stock it will state that. It will also give you an estimated ship date.
SALES TAX:
Only orders shipped to an address in the following states are charged Sales Tax. AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, NC, NE, NJ, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VA, WA, WI, WV, WY.
COUPON REDEMPTION:
If you have a coupon, you may redeem it in your shopping cart. Simply enter the coupon code and hit "Apply". You will see the discount amount deducted from your total amount on qualified item(s).
WARRANTIES:
All parts are covered only by the Manufacturer's Warranties and/or Guarantees.
TYPOGRAPHICAL OR PRINTING ERRORS:
Northridge4x4® can assume no responsibility for use or application by the user. We have made every effort to ensure that the information on this website is correct. However, any typographical or printing errors, Prices or Specifications (subject to change) will be corrected without prior notice.
About Ordering & Shipping:
Q. Is a secure server used for my orders?
A. Yes. Northridge4x4® uses a PCI compliant server to host our online store. We utilize sage payment services and encrypt the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.
Q. Do you ship outside of the US?
A. Internet orders will ONLY ship to the United States. Customers requesting shipping to CANADA may order on Northridge4x4 Canada's website at northridge4x4.ca, email sales@northridge4x4.ca, or by calling (888) 370-0619. To arrange for International shipping please email internationalsales@northridge4x4.com.
Q. Do you ship to a PO Box or APO?
A. We DO NOT ship orders to a PO Box or APO address.
Q. Do you ship to an apartment?
A. If you provide an apartment address as your ship to destination, this is at your own risk. Northridge4x4 will not be liable for loss or theft.
Q. Is shipping really free?
A. For orders over $70 in the contiguous US lower 48 states (Excluding Alaska, Hawaii and Puerto Rico), shipping via ground shipping is FREE!!! Some parts require additional handling charges due to size or weight. Free truck freight shipping is to the closest Terminal. There is an extra charge for delivery to your residence.
Q. Do you ship same day?
A. Orders received before 12:00 (Noon) Pacific Time will ship the same business day on in-stock items.
Q. Is Next Day Shipping available?
A. Yes, on in-stock products. Next day air starts after it is processed (payment approved) and shipped. Expedited shipping is not guaranteed as unforeseen circumstances may occur.
Q. What happens if I select Next Day shipping on a product, not in stock?
A. Your product will not ship next day until it is in stock. Once it is in stock, we will ship it Next Day.
Q. Does Northridge4x4® stock parts or drop ship?
A. Both. Most items will be shipped to you directly from one of our 3 Northridge4x4® warehouses. Some items may be shipped to you directly from the manufacturer, also known as drop shipped.
Q. How accurate are the lead times for products shipped by the manufacturer?
A. We do our best to ensure accurate information, however lead times are an estimated timeline based on our experience with the manufacturer.
Q. What happens with back orders?
A. You will be notified by email if an order cannot ship in a timely manner.
Guarantees:
Q. Do you price match?
A. If you find a lower price before purchasing through Northridge4x4, please email us at sales@northridge4x4.com for more information about price matching. Northridge4x4 will do its best to price match, which includes the price of the item(s) plus shipping cost. Northridge4x4 reserves the right to refuse price matching at any time.
Q. How do the warranties work?
A. All parts are covered only by the Manufacturer's Warranties and/or Guarantees.
MISCELLANEOUS:
Q. How long has Northridge4x4® been in business?
A. Northridge4x4® has been in business since 2001.
Q. Don't see a product you're looking for? Can you still get it?
A. If you're looking for a specific product that's not on our site, give us a call and we'll do our best to get you what you need. In most cases, we can get just about anything.
Q. Do you have a retail store?
A. Northridge4x4® has 1 retail store. Stop by and visit us at our Silverdale, WA location today.
Q. When does Northridge4x4® charge sales tax?
A. Sales tax will be added to all orders that ship to AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, NC, NE, NJ, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VA, WA, WI, WV, WY.
RETURNS POLICY
returns
Northridge4x4 leads the industry with our generous 60-day return policy.
- All packages returned without a return merchandise authorization (rma) will not be processed
- Return requests must be made within 60 days of the original shipping date,
- All returns must be returned to the location listed on your RMA form. If a return is sent to any other location your return will not be processed.
- No returns will be accepted on opened, installed, or otherwise used products due to the dangerous and stressful nature of racing, off-road, and performance vehicles.
- Parts must be returned in new, unused condition with no signs of installation and in the original, undamaged manufacturer’s packaging.
- Customer is responsible for all return shipping costs.
- Unless another return policy is indicated, products sold by Northridge4x4 are covered by this Standard Return Policy. Failure to comply with the terms stated herein, as well as those stated on the RMA form, may result in delayed return processing and/or refusal of returned packages.
- An RMA number can be obtained from Northridge4x4 by sending an email to customerservice@northridge4x4.com with your name, sales order numbers, and part number of the item(s) you’re returning.
- All wheels need to be inspected prior to mounting a tire on them. Once a tire is mounted on a wheel the wheel is unable to be Returned. MFG’s warranty on wheels also state any defects must be discovered before tires are mounted on wheels.
- See Examples of proper returns packaging
- Shipping costs will not be refunded. Customers are responsible for the cost of return shipping to Northridge 4x4 unless the original shipment was in error, or a product is defective and being replaced.
NON-RETURNABLES
Northridge4x4 often sells items that are not eligible for return. These items include but are not limited to:
- Clearance items
- Discontinued items
- Scratch and dent items
- Apparel
- Tires and wheels that have been mounted
- Programmers and calibrators
- Custom items/orders
- Mastercraft items
- Special Orders
- Partial kits
- Brokerage fee, duties and/or taxes
These sales are considered final, and no returns or refunds will be granted. The buyer assumes responsibility for any and all risks that may be associated with purchasing said items. While the clearance or scratch and dent items have been tested for basic functionality, they may have superficial physical defects including (but not limited to) scratches, dings, or dents. Should any items prove defective in either quality or performance after the sale is complete, the buyer assumes responsibility for the cost of all necessary servicing or repairs and agrees to absolve both Northridge4x4 and the manufacturer from any and all responsibility, unless otherwise required by law. Clearance or scratch and dent items are not covered by any type of 30-day warranty or satisfaction guarantee.
Northridge4x4 also sells unique or custom made to order items that are often considered special order items. These items are ordered on a case-by-case basis. Consequently, custom, made to order or special-order items are not eligible for returns or exchanges. The buyer assumes responsibility that the items ordered to fit their needs.
If the item you ordered was in stock at the time you placed your order, it is unlikely we will be able to cancel your order. Our system sends orders immediately to ship.
- Orders that have already shipped cannot be cancelled. You will need to begin our Return Merchandise Authorization (RMA) process by emailing customerservice@northridge4x4.com to have the item returned.
- If your order isn't in stock and hasn't shipped, please email Northridge4x4 at customerservice@northridge4x4.com to request cancellation.
- NO CANCELLATIONS of Road Armor or Addictive Desert Design products after 48 hours of order being placed.
NON-REFUNDABLE
These items include but are not limited to:
- Labor
- 3rd party shop fees
- Shipping costs
CREDIT / REFUNDS
- Only returns which meet all RMA conditions and return policy requirements will be eligible for a refund.
- RMA’s expire 30 days after being issued.
- Once your return has been received and approved your return will be processed and a credit will be applied to the original form of payment.
- Allow up to 10 business days from the date we receive the returned product to inspect/process the RMA and issue the appropriate credit. How soon the funds are received depends on your banking institution.
- International Orders: Duty, Taxes, and Fees incurred during return will be deducted from your refund.
- Northridge4x4 does not refund shipping charges for returned items.
DEFECTIVE ITEMS & ITEM WARRANTIES
Northridge4x4 does not offer any type of warranty coverage for defective products. However, the majority of the products available through our website are covered under a manufacturer's warranty. Northridge4x4 shall not be liable for any incidental or consequential damages as a result of product defects. Northridge4x4 does not cover miscellaneous expenses including, but not limited to labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, shipping, dock or storage fees, brokerage fees, duties and/or taxes.
We are here to assist you should you have a defective or warranty issue. Please email us at customerservice@northridge4x4.com.
RECEIVED THE WRONG PRODUCT
If you received the wrong product, email photos of the incorrect part and the part number on the manufacturer's packaging to customerservice@northridge4x4.com within 5 business days from the time of delivery.
You and/or your mechanic are responsible for making sure the part is the correct part for your vehicle BEFORE installation.
We do not refund 3rd party charges, i.e., installation costs, prep costs, painting cost or any other cost associated with installation.
MISSING PARTS
If your order is missing part(s), please email photos of what you have received and a photo of the part number on the manufacturer's packaging to our Customer Success Department at customerservice@northridge4x4.com.
Do not install/attempt to install anything with incomplete parts.
All missing parts must be reported to customer service within 7 business days.
DAMAGED SHIPMENTS
If your package was delivered to you damaged, email photos of damage(s) to Customer Success Department at customerservice@northridge4x4.com. Northridge4x4 will handle the claim on your behalf.
- Shipping companies require the original packing for inspection. It is the customers' responsibility to keep all original packaging.
- Do not install/attempt to install anything you receive damaged. Once installation is attempted all warranty and claims are null and voided to replace the damaged part.
- Expedited shipping is at the customer's expense for replacement of damaged items.
- All damage(s) must be reported to Northridge4x4 within 7 business days.
GIFTCARD
Gift Cards cannot be returned and may not be redeemed for cash. Northridge4x4 Gift Cards are issued and managed by Northridge4x4 and can only be applied to purchases from Northridge4x4.com, or at a local Northridge4x4 storefront. Northridge4x4 is not responsible for gift cards that are lost, stolen, or used without permission. Additional payment will be required if the purchase price of a new order/product exceeds the value of the Gift Card. Gift Cards are not for resale. Void where prohibited or restricted by law. Gift Card terms and conditions are subject to change without notice.
BECOME A NORTHRIDGE4X4® DEALER
Northridge4x4® has an extensive wholesale program and is now accepting dealer inquiries. To find out how you can become a dealer, call or email us at (360) 340-0282 or (866) 601-5340 or sales@northridge4x4.com today.
Why shop at Northridge 4x4®?
Let's not use this space to talk about us, let's talk about YOU. If you have made it this far then you have found yourself at the best online shop in the industry for 4x4 parts.
That means that you as a customer recognized that Northridge 4x4® carries the leading names in the jeep industry. That also means that if you demand the best in your parts, then why would you settle for any less in your customer service experience. Something that Northridge 4x4® truly excels at. You want to be assured that the advice and recommendations from any one of our skilled sales professionals will help you through every step of the process when choosing the correct products for your vehicle.
You as a customer want your products faster, you hate waiting, so do we. That's why we have warehouses stocked full across the country to minimize the time from when you place your order to when it's on your doorstep.
You, like all of our customers understand value, you want to be assured that when making a purchase at Northridge 4x4® that you are getting the most for your hard earned dollars. Not only does Northridge 4x4® offer the best deals and packages, but we also have our own "price match promise".
Northridge 4x4® is not just any online shop, it's where the enthusiasts shop.
About Northridge4x4
At Northridge4x4, we're passionate about off-roading and committed to providing top-quality parts and exceptional service to fellow enthusiasts. Our journey began with a simple mission: to offer the best products for Jeep and off-road vehicles, backed by expert knowledge and unparalleled customer support.
Our Story
Northridge4x4 began in a 1,200 sq. ft. garage where David Johnson started building Jeep TJ bumpers. As demand grew, his father Brian lent a hand while still serving as a police officer. David’s brother, Kyle, soon joined, turning the small family project into a full-fledged off-road parts business. Over time, the focus shifted from manufacturing to building Jeeps and supplying top-tier Jeep parts and accessories. Our mission has been clear: stock the best products and ship them fast—often the same day. Our team now consists of off-road enthusiasts who know the trails, build rigs, and live the lifestyle. That experience fuels everything we do — from product selection to customer support.
What Sets Us Apart
We provide a huge selection of aftermarket parts from the most trusted brands in the industry, backed by expert service and fast shipping. Whether you're building a rock crawler, overlander, or daily driver, we’re here to help you do it right the first time.
Join the Northridge Community
We don’t just sell parts — we support the off-road lifestyle. Follow us for event coverage, tech tips, wheeling inspiration, and community stories. When you shop with Northridge4x4, you’re part of something bigger.
Follow Us on Social
Join the Northridge4x4 community and stay up to date with events, builds, and off-road action.
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